MSY201 - AS/EN 9100 - Quality Management Systems for aviation, space and defence: standard requirements

NUMBER OF PARTICIPANTS:

MINIMUM : 4, MAXIMUM : 12
 

LANGUAGES: 

Training materials: English/French
Trainers: 25+ spoken languages by TRIGO trainers all over the world
 

RECOMMENDED FOR:

Quality Managers & Engineers
Design / Process / Industrialization / Production / Logistics / Supply Chain / Maintenance Managers & Engineers
Management teams / Head of departement
Project Managers
Auditors

CONTEXT: 

You are an organization in the aeronautics, space and defence sector and you wish to develop a quality management system that meets the requirements of the EN 9100 standard for certification.
You are looking to train the key actors of your QMS to clarify the expectations of the EN 9100 standard, with concrete ways to implement the requirements.
You are looking to understand the relationship between daily activities and the requirements of the standard.
 

OBJECTIVES:

• Understand the requirements of the EN 9100 standard and know how to use it. 
• Evaluate your current practices in relation to the requirements of the standard. 
• Detect opportunities for improvement or needs for evolution
   

PREREQUISITES:

No prerequisites.
 

SPECIFIC OPERATING CONDITIONS FOR REMOTE SESSIONS:

• Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
• Have a good Internet connection, to be tested before the session.
• Be installed in a quiet, isolated place; set yourself to “unavailable” status on Teams; close your email access, and mute your phone, so as not to be disturbed during the session.
• Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups. 
• Remote qualification/certification exams must be taken with webcam and microphone open. We may also need to check that you are alone in the room.
• Please connect 5 minutes before the start of the session.

TRAINING METHOD:

• The standard is analysed in a logical and progressive way, i.e. the requirements are studied through the typical processes of a company, i.e. the activities creating added value for its customers, then the support activities and finally the management activities.
• The paragraphs of the standard are dissected to extract the key elements, which are then compared with examples of best practices implemented in certified companies that have successfully assimilated the requirements for the benefit of the company and its efficiency.
• A “red thread” case study is used to assess various concrete company situations and thus perfect the proper understanding and use of the standard. Finally, each participant must, as the analysis of the requirements progresses:
• Determine which ones impact him daily, and how he contributes concretely to its application for the benefit of his company; Evaluate the actual level of implementation and the performance obtained.
• Identify your own areas for improvement.

TRAINING PROGRAM:

1. EN 9100 standard.
2. The concepts of quality management system and the links with the standard.
3. Requirements for value-added activities.
4. Requirements related to support activities.
5. Requirements related to the management of company’s activities.
6. Requirements related to the construction of the company’s QMS.
7. Analysis of the management of the company’s processes.
8. Areas for improvement.

EVALUATION METHODS:

Knowledge test (Multi Choice Questions)
 

SKILLS VALIDATION:

Training qualification certificate

TRIANING MATERIALS: 

Participant file containing the training material and exercises. Training materials in digital format are made available to trainees a few days before the course.

TO GO FURTHER:

AS/EN 9100 - QMS for aviation, space and defence: auditor 1st & 2nd party - MSY202
Counterfeit part management, according to EN 9100, EN9120, AS 5553, AS 6174 requirements - TM268
Know and control the impacts of human factors - TM267
APQP/PPAP - Quality project management in Aerospace-Defence, according to SCMH, AS/EN9145, AS13100 & RM13145 - TM211