OE013 - Six Sigma Green Belt

NUMBER OF PARTICIPANTS:

MINIMUM: 3, MAXIMUM: 10

LANGUAGES: 

Training materials: English/French 
Trainers: 25+ spoken languages by TRIGO trainers all over the world

RECOMMENDED FOR:

Operational or functional managers in charge of improving process performance. 

CONTEXT:

If you want to deploy the Six Sigma approach and lead strategic projects to reduce the variability of your industrial or service processes or if you want to make your functional managers and process pilots evolve towards a Green Belt qualification; 

GB qualification can only be awarded after successful completion of the knowledge test (MCQ) conducted on the last day of the training. 

OBJECTIVES: 

• Understand your role as a Green Belt facilitator and leader of Six Sigma improvement teams  
• Understand and apply the DMAIC project approach  
• Know how to characterize a Green Belt Six Sigma project (charter and contract) 
• Know how to build and effectively lead a team around a Six Sigma project 
• Know how to use quality tools and simple statistical techniques at different steps of the DMAIC process 
• Know how to present the progress of your Six Sigma project to the Champion in a concise and complete manner 

PREREQUISITES:

No prerequisite

SPECIFIC OPERATING CONDITIONS FOR REMOTE SESSIONS:

• Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
• Have a good Internet connection, to be tested before the session.
• Be installed in a quiet, isolated place ; set yourself to “unavailable” status on Teams ; close your email access, and mute your phone, so as not to be disturbed during the session.
• Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups. 
• Remote qualification/certification exams must be taken with camera and microphone open. We may also need to check that you are alone in the room.
• Please connect 5 minutes before the start of the session.

TRAINING METHOD:

This training is offered in several sessions: 2 sessions of 2 days and 2 sessions of 3 days.  

The DMAIC steps and associated tools are taught based on a case study and exercises.  

During this training, it is recommended that participants apply the concepts and tools taught during the intersession on a Six Sigma project of their organization; feedback is given at the beginning of each session. 

6 Sigma file in excel format is provided to allow the formalization of the 6 Sigma results and the use of simple statistical tools. 

TRAINING PROGRAM:

1. Introduction to Six Sigma : 

• the DMAIC approach,  
• key roles and key components 

2. « Define » Step, Part 1: Selecting priorities:  

• Project opportunities and prioritization criteria 
• The project charter 
• The project team and the team contract  
• Listening to the customer and the CTQ 

3. « Define » Step Part 2: Learning about the process: 

• SIPOC, Flowchart and Quick wins  
• Review of the Define Step  

4. "Measure" step Part 1: Choice of measurements and study the variations of measurement systems  
5. "Measure" step Part 2: Study the data variations  

• Listening to the voice of the process using control charts 
• Measure step Part 3: Remove assignable causes 
• Compare the voice of the customer to the voice of the process (short term capabilities)  
• Search and prioritize common causes 
• Review of the "Measure" step 

6. "Analyze" step  

• Analysis of X's and Y's  
• Analysis of the relationship between X and Y: Graphical analysis 
• Inferential analysis: Hypothesis testing for discrete variables 
• Analysis of the relation between X and Y:  
• Modeling by regression for continuous variables 
• Identification of the main effects and interactions: using factorial experimental design (DOE) 
• Identification of the root causes  
• Synthesis of the "Analyze" step 

7. "Improve" step Part 1: Study the results:  

• Generate solutions 
• Choose the solution 
• Optimize settings through experimentation: introduction to DOE 

8. "Improve" step Part 2: Implement the solution: 

• Evaluate the risks of the solution Make the solution robust Anticipate resistance to change 
• Plan the implementation of the solution Evaluate the risks of implementing the solution 
• Synthesis of the "Improve" step  

9. "Control" step Part 1: Stabilize  

• Define how to control the critical X variables 
• Verify the long-term capability of the new process 
• Standardize, formalize the changes  
• Transfer 

10. Control step (continued) Part 2: Review: 

• Learn and communicate 
• Evaluate the financial gains 
• Conduct the project closing review with management  
• Synthesis of the " Control " step 
• After the project  
• Synthesis of the Six Sigma approach 

FINAL GREEN-BELT CERTIFICATION based on a project presentation (TRIGO certification): based on the implementation of a Six Sigma Green Belt project, validated by TRIGO at the various DMAIC stages of the project

EVALUATION METHOD:

Knowledge test (Multi Choice Questions: 60 questions) over approximately 2 hours

SKILLS VALIDATION:

Training qualification certificate

TRAINING MATERIALS:

The participant's file, which contains the material presented during the training and the documents for the exercises. Training materials in digital format are made available to trainees a few days before the course.