MGT006 - Facilitating an effective management review

NUMBER OF PARTICIPANTS:

MINIMUM: 3, MAXIMUM: 12

LANGUAGES:

Training material: English / French
Trainers: 25+ spoken languages by TRIGO trainers all over the world

RECOMMENDED FOR:

Director. 

Quality manager. 

Process owner or pilot. 

CONTEXT:

You are asking yourself: 

• How can you not suffer from the next Management Review? 
• How can we turn it into a strength? 

You are looking for: 

• Transform your management reviews into a management tool. 
• Increase the impact of your management reviews. 
• Improve your skills in facilitating reviews. 
• Become more effective at preparing and drafting minutes. 

OBJECTIVES:

• Understanding the issues involved in a management review and how to facilitate it.  
• Knowing how to prepare for a management review to make it a more effective process.  
• Conducting an effective management review.  
• Facilitating the management review report. 

PREREQUISITES:

No prerequisite.

SPECIFIC OPERATING CONDITIONS FOR REMOTE SESSIONS:

• Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
• Have a good Internet connection, to be tested before the session.
• Be installed in a quiet, isolated place ; set yourself to “unavailable” status on Teams ; close your email access, and mute your phone, so as not to be disturbed during the session.
• Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups. 
• Remote qualification/certification exams must be taken with camera and microphone open. We may also need to check that you are alone in the room.
• Please connect 5 minutes before the start of the session.

TRAINING METHOD:

Alternate between theory and practical experience. 

Exercises on the basis of a fictive company. 

Completion Personal Improvement Plan. 

TRAINING PROGRAM:

1. Introduction and definitions.  
2. Elements of management system standards. 
3. Prepare the management review. 
4. Conduct a management review. 
5. Conclude the management review and write the minutes. 

EVALUATION METHOD:

Knowledge test (Multi Choice Questions)

SKILLS VALIDATION:

Training qualification certificate.

TRAINING MATERIALS:

Presentations and exercises files delivered during the course. Training materials in digital format are made available to trainees a few days before the course.