MGT006 - Facilitating an effective management review
Generic
Onsite,
Remote session
1
day(s)
NUMBER OF PARTICIPANTS:
MINIMUM: 3, MAXIMUM: 12
LANGUAGES:
Training material: English / French
Trainers: 25+ spoken languages by TRIGO trainers all over the world
RECOMMENDED FOR:
Director.
Quality manager.
Process owner or pilot.
CONTEXT:
You are asking yourself:
- How can you not suffer from the next Management Review?
- How can we turn it into a strength?
You are looking for:
- Transform your management reviews into a management tool.
- Increase the impact of your management reviews.
- Improve your skills in facilitating reviews.
- Become more effective at preparing and drafting minutes.
OBJECTIVES:
- Understanding the issues involved in a management review and how to facilitate it.
- Knowing how to prepare for a management review to make it a more effective process.
- Conducting an effective management review.
- Facilitating the management review report.
PREREQUISITES:
No prerequisite.
SPECIFIC OPERATING CONDITIONS FOR REMOTE SESSIONS:
- Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view.
- Have a good Internet connection, to be tested before the session.
- Be installed in a quiet, isolated place ; set yourself to “unavailable” status on Teams ; close your email access, and mute your phone, so as not to be disturbed during the session.
- Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups.
- Remote qualification/certification exams must be taken with camera and microphone open. We may also need to check that you are alone in the room.
- Please connect 5 minutes before the start of the session.
TRAINING METHOD:
Alternate between theory and practical experience.
Exercises on the basis of a fictive company.
Completion Personal Improvement Plan.
TRAINING PROGRAM:
- Introduction and definitions.
- Elements of management system standards.
- Prepare the management review.
- Conduct a management review.
- Conclude the management review and write the minutes.
EVALUATION METHOD:
Knowledge test (Multi Choice Questions)
SKILLS VALIDATION:
Training qualification certificate.
TRAINING MATERIALS:
Presentations and exercises files delivered during the course. Training materials in digital format are made available to trainees a few days before the course.