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Resident Engineering & Quality Liaison

RESIDENT ENGINEERING AND QUALITY LIAISON

We provide the quality expertise, industrial background, and global infrastructure needed to help meet crucial and unique requirements at any place, any time.

Standard Level

  • Single communication between client’s and customer’s logistic, production, and quality contacts
  • Understanding the client’s and customer’s needs, processes, and products
  • Frequent reporting as agreed upon with the client
  • Problem identification, verification of defect occurrence, visual pre-filtering of suspect parts
  • Management of non-conforming parts
  • Coordination of containment measures
Problem Identification

Advanced Level +

  • In-depth knowledge of client’s and customer’s processes and products
  • Ability to test and pre-filter claimed parts with special equipment / tooling
  • Advanced level of incident support and decision making
  • Usage of a wider quality toolset (e.g. APQP, PFMEA, CP, SPC, MSA, 6 Sigma, DoE, etc.)
  • Support of local / external measurement and analysis activities

Case Study (Global Resident Engineering Solution)

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TREDnet - TRIGO's Engineering Digital Platform

  • Real-time notification and data management on all projects
  • Reporting with instant exporting and download options
  • Transparency on project details
  • Helicopter view of all metrics throughout each project
  • Two-way communication with TRIGO Resident Engineers and Customers
  • A Complimentary platform for all TRIGO Resident Clients

 

View The TREDnet Video

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TREDnet

 

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Single-Site

 

 

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Multi-Site +

 

 

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Multi-Site ++

 

Key Figures

29+
Countries on 4 Continents
370+
Professional Residents
640+
Resident Projects
8+
Global / Multi-Country Projects
300+
OEM Sites and Intervention Locations

“The SG European resident engineering network is backed by an innovative centralized information center and database, implemented and operated by TRIGO, providing a one gate communication model.”

Ralph Femppel, Manager QMC8 at SEG Automotive Germany GmbH