SD001 - Manage your suppliers successfully: sourcing, assessment and supplier performance

NUMBER OF PARTICIPANTS:

MINIMUM : 4, MAXIMUM : 12

LANGUAGES: 

Training material: English, Romanian 
Trainers: 25+ spoken languages by TRIGO trainers all over the world

RECOMMENDED FOR:

Operations managers. Purchasing / Supply Chain Managers. Supplier Performance Managers / SCQM (Supply Chain Quality Manager). Supply Quality Managers / Supplier Quality leaders. 

Quality Managers & Engineers 

CONTEXT:

• You want to improve your purchasing process to source, evaluate and manage your current and future suppliers effectively. 
• You want to develop a win-win relationship with your suppliers. 

OBJECTIVES:

• Understand the issues involved in managing suppliers. 
• Identifying the roles and responsibilities associated with managing suppliers and their performance. 
• Understand best practice in supplier relationship management with a view to integrating it into your organisation. 
• Understanding the different types of contractual requirements. 
• Identifying/Analysing/Mitigating risks at the various stages of the customer-supplier relationship. 
• Knowing how to measure your suppliers' performance. 
• Know how to establish a win-win relationship with suppliers with a view to continuous improvement. 

PREREQUISITES:

Experience in Purchasing / Supply Quality. 

SPECIFIC OPERATING CONDITIONS FOR REMOTE SESSIONS: 

• Have a PC with a microphone, a webcam and, if possible, a headset for greater comfort. Note: background screens are available on Zoom or Teams to blur or hide the rear view. 
• Have a good Internet connection, to be tested before the session. 
• Be installed in a quiet, isolated place; set yourself to “unavailable” status on Teams; close your email access, and mute your phone, so as not to be disturbed during the session. 
• Participants from the same organization should not be grouped together in the same room, but each at his/ her own desk, to avoid any side discussions during the session. Virtual sub-groups will be specially created for the exercises, which will also enable mixed groups.  
• Remote qualification/certification exams must be taken with a webcam and microphone open. We may also need to check that you are alone in the room. 
• Please connect 5 minutes before the start of the session. 

TRAINING METHOD: 

• Throughout the training course, participants are encouraged to take part in group activities that are directly linked to their operational concerns. Numerous exchanges and consolidation of work (including after in-house implementation) help to promote the appropriation of shared concepts, tools and good practice.  
• The simplicity and logic of the common case study used throughout the course ensure a real understanding of the issues involved in the appropriate application of Supply Chain Management. 
•  The course can be customised to suit the specific needs, difficulties and challenges of your company. 

TRAINING PROGRAM:

Phase 1: Initial training 

1. The basics of supplier management. 
2. Best practices in evaluating and selecting suppliers. 
3. Best practices in implementing contractual relationships. 
4. Best practices in supplier performance management. 
5. Risk management at the various stages of the customer-supplier relationship. 
6. Some sector specificities (Aeronautics - RM13007, Automotive, ...). 
7. Identifying priority areas for improvement within your organisation. 

Phase 2: Remote follow-up (2 to 3 months later): Sharing with trainees the improvements implemented and return of experiments following the training. 

EVALUATION METHOD:

Knowledge test (Multi Choice Questions) + Sharing of practices implemented afterwards. 

SKILLS VALIDATION:

Training attendance certificate

TRAINING MATERIALS:

Participant file containing the training material and exercises. Training materials in digital format are made available to trainees a few days before the course.

TO GO FURTHER: 

Supplier Quality Auditor: assess and improve supplier quality performance - SD002